Which folders should be in the antivirus white list? What permissions are required for the registry and folders?

Question

Which Fine Reader Server 14 folders should be in the antivirus white list? What permissions are required for the registry and folders?

Answer

The following folders should be included in the antivirus whitelist:

C:\Program Files\ABBYY FineReader Server 14.0\Bin
C:\Program Files\ABBYY FineReader Server 14.0 IFilter\Bin
C:\ProgramData\ABBYY FineReader Server 14.0
C:\Users\Public\ABBYY\ABBYY FineReader Server 14.0\

The account under which the server is running must have read/write permissions to the following registry branches:

HKEY_CLASSES_ROOT
HKEY_LOCAL_MACHINE\Software\ABBYY (for 32-bit system)
HKEY_LOCAL_MACHINE\Software\WOW6432Node\ABBYY (for 64-bit system)
HKEY_CURRENT_USER\Software\ABBYY

The user must have read/write access to the Input, Output, and Exceptions folders of all workflows set up on the server, the images that will be processed, and the C:\ProgramData\ABBYY FineReader Server 14.0\SC14WF folder. These access permissions should also apply to all the files inside that folder.

Comments

1 comment

Atul Kumar

December 13, 2021 14:14
Hi,

ABBY Installations is failing, checked all the required permissions and registry settings. Here below are the event logs

Product: ABBYY FineReader Server 14.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action Launch_ConfigureOCRServer.exe_Install, location: O:\Program Files\ABBYY FineReader Server 14.0\Bin\, command: "O:\Program Files\ABBYY FineReader Server 14.0\Bin\ConfigureOCRServer.exe" /ADD_FIREWALL_RULES /UseKerberosAuth=false /LegacySecurityMode=true.

There are some other logs as well

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