Import with Microsoft Graph API image import profile fails after 90 days of activity.


Import with Microsoft Graph API image import profile starts to fail with the below error message even if the import was active during the last 90 days:

Flow failed. Failure info/error: ChilkatLog: RefreshAccessToken: DllDate: <somedate> ChilkatVersion: UnlockPrefix: ABBYYP.CB4102020 Architecture: /~skipped here~/... responseStatusCode: 400 Reading response body... --fullRequestGetResponse finalResponse: {"error":"invalid_grant","error_description":"AADSTS700082: The refresh token has expired due to inactivity. The token was issued on <Date and Time>Z and was inactive for 90.00:00:00. /~skipped here~/,"error_uri":""} --RefreshAccessToken --ChilkatLog .


It is a known issue with Microsoft Graph API import, which is planned to be fixed in the future release of FlexiCapture 12.


  • Re-authenticate in Microsoft Graph API Image Import Profile properties:


  • (Optional) Increase refresh token lifetime at Microsoft identity platform.

Additional Information:

Importing images using Microsoft Graph Mail API

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