User cannot login to new Vantage account

Symptoms

User was provided with trial access to Vantage. User cannot login to their Vantage account first time, and cannot change password.

Cause

User is is trying to access wrong Vantage instance.

Resolution

Try to login to different Vantage instance - vantage-us.abbyy.com, vantage-eu.abbyy.com or vantage-au.abbyy.com accordingly.

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.