IPE: Src/DefaultFontMetrics.cpp 56 when working in FineReader Pro for Mac

Symptoms

When working in FineReader Pro for Mac, the following error occurs: 

Internal program error: Src/DefaultFontMetrics.cpp, 56

Resolution

To fix the issue, please follow the steps:

  1. Go to Finder > Go > Library (when click on Go hold the Option button).
  2. Delete the following files if they eventually exist:
      • ~/Library/Application Support/ABBYY/com.abbyy.­FineReaderPro
      • ~/Library/Application Support/com.abbyy.­FineReaderPro12.00
      • ~/Library/Caches/com.abbyy.­FineReaderPro
      • ~/Library/Preferences/com.­abbyy.FineReaderPro.plist
      • ~/Library/Preferences/com.­abbyy.LSSharedFileList.­FineReaderPro.plist
  3. Uninstall FineReader Pro for Mac;
  4. Restart your Mac;
  5. Download the distributive package of the latest release of FineReader Pro for Mac using the following link: https://www.abbyy.com/finereader-pro-mac-downloads/
  6. Activate the software using the serial number of your copy of the program;
  7. Launch FineReader Pro to check whether the software is working properly.

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