ABBYY FineReader PDF 15 will be terminated: A sharing violation occurred while accessing ...\Licensing.cnt

Symptoms

The following error occurs:

ABBYY FineReader PDF 15 will be terminated: A sharing violation occurred while accessing C:\ProgramData\ABBYY\FineReader\15\Licenses\Licensing.cnt

Cause

Some licensing files are corrupted or in use by third-party software (antivirus).

Resolution

In order to resolve the issue and reinstall the program, please follow the steps below:

1. Uninstall the program using standard Windows methods (Start > Control Panel > Programs > Programs and Features).

2.  Delete the following folders:

  •  C:\ProgramData\ABBYY\FineReader\15;
  • C:\Users\%username%\AppData\Local\ABBYY\FineReader\15>;
  • C:\Users\%username%\AppData\Roaming\ABBYY\FineReader\15;
  • C:\temp\FR15;
  • C:\Program Files (x86)\ABBYY FineReader 15.

Note: the Program Data folder may be hidden. To show hidden folders, consult the following link: Show hidden files.

3. Disable antivirus software installed on your computer.

4. Download the last release of your copy of FineReader using the corresponding article or creating a support ticket.

5. Start the installation process by right-clicking on the downloaded file and selecting Run as administrator.

6. Enable antivirus software.

To prevent the repeating of the error in the future we recommend adding the following ABBYY FineReader folders to the exceptions folder of antivirus software installed on your computer:

  •  C:\Program Files (x86)\ABBYY FineReader 15;
  • C:\ProgramData\ABBYY\FineReader\15;
  • C:\Users\%username%\AppData\Local\ABBYY\FineReader\15;
  • C:\Users\%username%\AppData\Roaming\ABBYY\FineReader\15;
  • C:\temp\FR15.

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