ABBYY FC Cloud incident - AU instance slowdown 18/08/2021

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Volodymyr Pokanievych

 

DATE  TIME DESCRIPTION
18 Aug  00:30 CET We are observing a slowdown in the AU Instance
18 Aug  1:40 CET The load was stabilized

Summary

Slowdown on AU, caused by unknown load on SQL server.

Timeline

The incident has started on 18/08/2021 at 00:30 CET

The incident was ended on 18/08/2021 at 1:40 CET

Root cause analysis

In progress

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    Dmitry Zadniprenko

    The issue is resolved. We appreciate your patience. RCA for the incident will be posted as soon as possible after the resolution.

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