How to send the FlexiCapture project to technical support

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Ekaterina Voronich

  • Edited

Question

How to send the FlexiCapture 12 project to technical support correctly so that it can be properly examined?

Answer

1. Open your project from server at the Project Setup Station.

2. In Project Setup Station main menu, go to Project - > Export project

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3. Navigate to the local project folder, take the entire folder where the .fcproj file is, with all its subfolders, zip it and upload to the provided share location.

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The entire FlexiCapture project, not just the .fcproj file, should be sent, as otherwise the project will not open without other required files.

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