The error: Failed to run license <license number>. There are no active licenses.

Symptoms

When trying to run a component of the FlexiCapture environment (such as Verification Station, Data Verification Station, Scanning Station, FlexiLayout Studio, FormDesigner, etc), the error pops up on start.

Cause

The license count of available stations of the mentioned type is exceeded (all stations are busy).

Resolution

ABBYY FlexiCapture 12 License Manager contains information about usage statistics allowed in the scope of the license number stations in the table view. 

To take a look at it, go Service > License Use Statistic:

2021-10-28_17_08_04-ABBYY_FlexiCapture_12_License_Manager.png

The mentioned error occurs if a number in column "Busy" (2) is equal to the number in column "Total" (1) and there are no free stations. In this list you may also see, who is working right now with a station of the desired type (3), to get an idea who can release the busy license.

2021-10-28_17_12_57-License_Use_Statistic.png

Note: More than one instance of the same station running on the same machine counts as one in the License Use Statistic.

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