Cannot see files from mobile app tab in FineReader PDF 15

Symptoms

When launching FineReader PDF 15 and going to the Mobile application tab, there are no files found. 

Cause 

An update for Google Drive was released (version 52.0.6.0), after which the folder structure on the Google Drive disk was changed on the user's side.

Resolution

If the Google Drive version is 52.0.6.0 or later, please compare the path to the files on the Mobile application tab with the path to the Google Drive folder on the computer (via Windows Explorer). mceclip1.png

If the path via Windows Explorer differs, please change the path to the correct one using the Change button:mceclip2.png

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.