The application sends the document as a PDF file instead of the file format selected during the recognition

Symptoms

The file was converted to *.doc(x), but when sending it from FineReader PDF for iOS, the application sends it as a PDF file. The article is applicable for any other file format (*.xlsx, *.txt, etc.).

Cause

FineReader PDF for iOS offers to select the needed file format for sending (Document PDF, Image, or Recognized document). There is a need to select the needed option. 

Resolution

In order to send the resulting file (in the format selected at the recognition step), please follow the steps below: 
1. Recognize the file, and press the Share button. 
2. Select the Recognized document format. The file will be sent in the format selected as a resulting file format during the recognition (for example, *.doc(x) file). Then, select the sending method. 

If the Document PDF option is selected, the application will send the created original PDF file. 

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.

Recently viewed