FC Cloud: How to reset FC Cloud password

Question

How to reset FC Cloud password?

Answer

If you need to reset your only one admin password for FC Cloud, please provide us with the following information:

  • FC Cloud Region name;
  • Tenant name;
  • Admin email

Once we have this information, we will be able to reset the admin password from our side.

In case the password you need to reset is a regular user account password, or there is more than 1 admin account in the system,  we suggest you ask your tenant admin for that since he has access to user management in Administration and Monitoring Console -> Settings -> Users -> select user -> Reset password.

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