Symptoms
We have recently updated to the Abbyy Flexicapture 12. After the upgrade, we are getting the following message when we are clicking the security event tab: Security event log is disabled for this tenant.
Cause
The logging of security events is disabled by default. This feature can only be enabled by the system administrator directly in a FlexiCapture database.
Resolution
Please, double-check if logging of security events is enabled:
- For the default tenant:
Add the following to the dbo.Setting file of the FlexiCapture database:
[db_name].[dbo].[Settings]
Name = LogSecurityEvents
Value = True
TenantId = Null - For custom tenants:
Increment the value of the Flag field in the dbo.Tenant settings file by 2 (i.e. replace "0" with "2", "1" with "3", etc.).
For more information, please, check the article Security event log.
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