Symptoms

When you search a vendor with 1 or 2 symbols the search will not start.

Cause

For the FlexiCapture 12 versions before Release 4, the restriction of at least 3 characters in the lookup search is mandatory for the product's performance and resource consumption.

Resolution

For the FlexiCapture 12 versions before Release 4

Need to add a white-space (e.g. "10 ", "12 ") at the end of the lookup string in the search bar - then the lookup should show even 2-character values in the list.

• Click on the search button
• Type in 2 symbols 
• Add a space
• Find the desired information

Note: the workaround is not about dataset values, it is about the strings users type into the lookup search bar.

For FlexiCapture 12 Release 4

Please refer to the following article: Is it possible to search for a value in a Database Check Rule with less than 3 characters?