Is it possible to activate the copy of FineReader with the Support ID?

Question

Can I activate my copy of FineReader with the Support ID displayed in the program?

In FineReader go to the Help menu > About > License Info > the Support ID combination consists of 24 digits.

Answer

The Support ID cannot be used to activate your copy of FineReader. Please use the serial number to activate the program.

If you cannot find the information about the serial number but have the Support ID, please submit a request and specify the Support ID. We will help you restore the serial number of your copy of FineReader.

Have more questions? Submit a request

Comments

2 comments

  • Avatar

    Svotto4444

    Hallo liebes Team, ich habe ein Programm FineReader 14 auf meinen alten Comuter. Ich möchte nun diese Version 14 auf meinen neuen Computer mit Win 11 aktivieren, dies geht aber nicht. Frage: Wie kann ich die Version 14 auf meinen neuen Computer aktivieren damit ich damit arbeiten kann? Meine Support ID ist: 0160-3084-4002-8254-0502-3531

    MfG. Hb.

    0
  • Avatar

    Victoria Dvornikova

    Hello,

    We also received your support ticket. Please await a reply from our Customer Support agent.

    0

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