Symptoms

The time-limited license expired even though it was prolonged. How to renew the license? 

Cause

If something was changed in the license parameters (for example, expiration date) by our specialist, the license should be deleted and activated one more time. 

Resolution

In order to resolve the issue, please follow the steps below:

1. Open ABBYY FineReader PDF <version>, go to Help > About > License Info.
2. Delete the license from the program by clicking the Remove button. 
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   3. ​Close the program and all its components (Hot Folder, Screenshot Reader). 
   4. Type in the Windows search Services and open it.
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   5. Find the ABBYY FineReader <version> Licensing Service in the list of services and right-click it. Press the Restart button. 
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   6. ​Open FineReader PDF and activate it anew with the serial number.