Question

Could you please specify when SFTP folders are cleaned up for deleted skills?
Is this automatic, a server task, or should they ensure all input/export folders are removed manually?

This question is related to Vantage cloud and OnPrem installs.

Answer

The same rules are applied bot to OnPrem and Cloud versions:

• Input folder - files are deleted bу server when a transaction is successfully created or moved to the input-exceptions folder if transaction creation fails
• Input-exceptions folder - files are removed either manually by a customer or automatically bу server in 2 weeks
• Output folder - files are removed either manually by a customer or automatically bу server in 2 weeks.