FlexiCapture 12 Licensing Server's RAM usage grows over time

Symptoms

The RAM usage of LicensingService.exe (FlexiCapture 12 Licensing Server's Windows process) grows over time and can reach unreasonable values.

mceclip0.png

Cause

The cause is in periodical CodeMeter key initialization when it is not in use (i.e., the software license keys are used, not hardware).

Resolution

You can disable the ikey and CodeMeter usage in C:\Program Files (x86)\Common Files\ABBYY\FlexiCapture\12.0\Licensing\LicensingSettings.xml (default installation path for the Licensing Server installation) file. To do this, change the contents of <LicensingServers> as follows:

<LicensingServers>
<EnableCodeMeterLicenses Enable="no" />
<EnableIKeyLicenses Enable="no" />
</LicensingServers>

mceclip1.png

The fix for this issue is included in FlexiCapture 12 Release 4 Update 1. You can download the latest version of FlexiCapture 12 using the following links:

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.