Symptoms

On starting FlexiCapture 12 Administrator Station I get the following error:

Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

Cause

As per the article from Microsoft, this issue can occur if any of the following scenarios exist on your PC.

• The user does not have permissions to the file or the file location.

• The file is on a location that is not currently accessible like a network location or an external drive that is not currently connected to the PC.

• The file has been moved or deleted.

• The file or shortcut is corrupt.

• The file may be blocked by Windows.

• Your antivirus software may be blocking the file.

Resolution

Please try one of the solutions described by Microsoft.