Error on uploading a PDF file to Vantage: File XXXXXX is password protected in the document XXXXXX.

Symptoms

On uploading a PDF file to Vantage the processing error occurs:

File XXXXXX is password protected in the document XXXXXX.

mceclip0.png

Cause

Either the PDF file is restricted with a password or Content Copying is not allowed in the security properties:

mceclip1.png

Resolution

  • Remove password protection.
  • Allow Content Copying in the security properties.

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