Question

What is Support ID?

Answer

The Support ID is the unique identifier of a serial number that contains information about the license and the computer on which it is used. The Support ID provides additional protection and can be checked by the support team to provide technical support.

When the program is activated, you can find the Support ID in the Help menu > About > License Info. 

If you have lost the serial number of your copy of the program but have the Support ID, please submit a request and specify the Support ID. The support team will help you restore the serial number.

Additional information

Is it possible to activate the copy of FineReader with the Support ID?