How to process digitally signed emails using FineReader Server 14?

Question

How to process digitally signed emails using FineReader Server 14? While importing digitally signed emails we receive the error message: The following error ocurred when loading the file 'smime.p7s': The image file format has not been recognized: smime.p7s

 

Answer

Outlook automatically sends smime.p7s files with emails if you’ve installed a digital certificate and signed the outgoing message.

Smime.p7s is a digital signature that can be sent with an email to confirm the identity of the sender and allow encrypted emails to be exchanged.

FineReader Server 14 sees a smime.p7s attachment but cannot recognize it.
 
As a proper solution, please, add *.p7s to the Exclude mask in the Input File Filter in the Workflow Properties > Input Tab:

Exclude mask should look like this: *.p7m;*.p7s
 

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