Symptoms

When attempting to run Mobile Web Capture, the following error occurs:

Error performing wasm action: CHECK_LICENSE

ERR_LICENSE_ERROR License error. License is expired. Expiry date: YYYY-MM-DD

Cause

The license expiry date has been reached, and Mobile Web Capture is unable to use the license for initialization.

Resolution

To resolve the issue, the license would have to be either prolonged or replaced with a new one. To check if this can be done, please contact ABBYY Customer Support and provide the license serial number and/or the license file.