FlexiCapture user roles are missing when trying to modify them in a new installation

Symptoms

FlexiCapture user roles are missing when trying to modify them in a new installation in Administration and Monitoring > Settings > Users.

Only four roles are available: Processing Server, Administrator, Monitoring Operator, and Operator Manager.

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Cause

All roles apart from visible ones (Processing Server Administrator, Monitoring Operator, and Operator Manager) are project-specific, there must be at least one project uploaded to the server to see all roles.

Resolution

Upload any FlexiCapture project to the server, full role list will be shown once the project is uploaded.

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