Dear Customer,

Effective October 1, 2022, Microsoft will disable Basic authentication for Outlook, EWS, RPS, POP, IMAP, and EAS protocols in Exchange Online.

If you’re using Basic authentication in your FlexiCapture 12 “Image Import Profiles” setup with the mentioned protocols, it may fail with errors on or after October 1, 2022.

To avoid this, we advise switching your current “Image Import Profile” from IMAP to MS Graph as described in this ABBYY article: Importing images using Microsoft Graph Mail API.

For FlexiCapture on-prem installations
ABBYY FlexiCapture 12 Release 4 Update 2 Patch 1 will introduce support for OAuth2 for IMAP import, which will allow you to switch back to IMAP protocol.

For FlexiCapture Cloud
The update to FlexiCapture 12 Release 4 Update 2 will introduce support for OAuth2 for IMAP import, which will allow you to switch back to IMAP protocol. ABBYY will inform you of this update.

If you have any questions or concerns, please reach out to your ABBYY representative or raise a ticket with the ABBYY Support Team via webform here.

Below is the link to Microsoft’s announcement: Deprecation of Basic authentication in Exchange Online.

Best Regards,
ABBYY Team