Error code: 1283 when exporting a document to MS Word

Symptoms

When trying to export a document to MS Word in FineReader PDF 15, the following error message appears, and the file can not be exported:

The launch of the ABBYY product has been interrupted. Some files may have been corrupted.
Please reinstall the program or contact your system administrator. Error code: 1283

Cause

The issue may be caused by the antivirus software installed on the computer.

Resolution

To resolve the issue, please try to add the following program folders to the exclusion list of the antivirus software:

  • C:\Program Files (x86)\ABBYY FineReader 15

  • C:\ProgramData\ABBYY\FineReader\15

  • C:\temp\FR15

Note: the ProgramData folder can be hidden. To show hidden folders, consult the following article: Show hidden files.

If the issue persists after following the steps above, please submit a request.

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