Collecting logs for TextGrabber for iOS


How to collect the logs for the TextGrabber application on iOS devices? 


The log contains information about your device such as device model, iOS version, etc., and the version of the application installed. In some cases, the support team may ask you to provide the log for examination.

To send the log, please do the following:

  1. Launch TextGrabber.
  2. In the lower-left corner, tap the Menu button to open the Notes. 
  3. Tap the [i] button in the top left corner.
  4. Tap Feedback.
  5. The message with the log will be created automatically.
  6. Copy all the information displayed or take a screenshot and provide it in the support ticket.
    Or send the automatically generated message with the log to the specified email address of the support team.

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