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Files directly moves to exception instead going to first verification

Hi All,

What are the reasons the batches goes directly to exception folder.we have team everything was working perfectly and all of a sudden all files are going to exception.

*First what may the cause or result this happens. For eg:if we config- process only high confidence invoices others goes to exception is it? Like this what may be the list of reasons

* if those invoices are not password protected not copy content restricted

* What may be the reason this might happened.

 

Thanks,

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2 comments

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    Aravind

    hi Frank Delgado,

    please advice.

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  • Avatar
    Anzhelika Fedko

    Hi Aravind,

    I noticed there is no answer to your question.
    If the request is still actual for you, I'd recommend creating a ticket with our Customer Support Team.

    Anzhelika

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