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All files are moving to exception

Hi all, 

    we have two projects build in abbyy but when we process same invoices in 2nd project all the invoices are going to exception.

note: these invoices are processed properly in 1st project it means there is no error or correction in invoices.

what may be the possible reasons it goes directly to exception.

thanks,

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  • Avatar
    Maryna Ivashchenko

    Hi Aravind,

    Thank you for writing. 

    Please, try checking the environment variables:

    1. Connection strings to the Vendor/BU databases if you use such in your projects. 
    2. Export settings
    3. Import settings

    If the issue persists, please contact our corresponding support team directly: https://support.abbyy.com/hc/en-us/requests/new?ticket_form_id=360000019169 

    Our colleagues from the Support team will help you.

     

    Kind regards,

    Maryna Ivashchenko

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  • Avatar
    Radhakrishnan

    Hi Maryna thanks for your time,

    Could you please explain detailly because i'm pulling project file from server so there might not be connection string issue.

    • Can you detail that Export and Import settings.
    • Also can you explain what the scenario i need to check and test.

    thanks,

    0
  • Avatar
    Maryna Ivashchenko

    Hi Aravind,

    In this channel we discuss issues connected with ABBYY University courses and certifications.

    As I understand, you are referring to a non-training-related project. Such questions are answered by our Support Team. Please raise a ticket by the link: https://support.abbyy.com/hc/en-us/requests/new  

     

    To better understand import and export settings and Database connection settings, please refer to our Courses at ABBYY University.

    The following lessons might be beneficial to you:

     

    ABBYY FlexiCapture Basic:

                                 a) Lesson 5. Workflow. Processing Stages. Input

                                 b) Lesson 7. Workflow. Processing Stages. Export

    ABBYY FlexiCapture for Invoices:

                                  a) Lesson 1. Introduction to FlexiCapture for Invoices

                                  b) Lesson 2. Databases and Data Sets in Details

     

    Kind regards,

    Maryna Ivashchenko

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  • Avatar
    Radhakrishnan

    Hi Maryna,

    Can you please provide all the links related to university courses because we have many modules in course.

     

    thanks,

    0
  • Avatar
    Maryna Ivashchenko

    Hi Aravind,


    There is no possibility to provide a link to a lesson, only to a course. But as soon as you open the course, you can quickly navigate to the needed lesson. Please see a screenshot below:

     

    Kind regards,

    Maryna Ivashchenko

    0

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