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All files are moving to exception

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Written by Radhakrishnan
  • 5

Hi all, 

    we have two projects build in abbyy but when we process same invoices in 2nd project all the invoices are going to exception.

note: these invoices are processed properly in 1st project it means there is no error or correction in invoices.

what may be the possible reasons it goes directly to exception.

thanks,

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    Maryna Ivashchenko

    Hi Aravind,

    Thank you for writing. 

    Please, try checking the environment variables:

    1. Connection strings to the Vendor/BU databases if you use such in your projects. 
    2. Export settings
    3. Import settings

    If the issue persists, please contact our corresponding support team directly: https://support.abbyy.com/hc/en-us/requests/new?ticket_form_id=360000019169 

    Our colleagues from the Support team will help you.

     

    Kind regards,

    Maryna Ivashchenko

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    Radhakrishnan

    Hi Maryna thanks for your time,

    Could you please explain detailly because i'm pulling project file from server so there might not be connection string issue.

    • Can you detail that Export and Import settings.
    • Also can you explain what the scenario i need to check and test.

    thanks,

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    Maryna Ivashchenko
    • Edited

    Hi Aravind,

    In this channel we discuss issues connected with ABBYY University courses and certifications.

    As I understand, you are referring to a non-training-related project. Such questions are answered by our Support Team. Please raise a ticket by the link: https://support.abbyy.com/hc/en-us/requests/new  

     

    To better understand import and export settings and Database connection settings, please refer to our Courses at ABBYY University.

    The following lessons might be beneficial to you:

     

    ABBYY FlexiCapture Basic:

                                 a) Lesson 5. Workflow. Processing Stages. Input

                                 b) Lesson 7. Workflow. Processing Stages. Export

    ABBYY FlexiCapture for Invoices:

                                  a) Lesson 1. Introduction to FlexiCapture for Invoices

                                  b) Lesson 2. Databases and Data Sets in Details

     

    Kind regards,

    Maryna Ivashchenko

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    Radhakrishnan

    Hi Maryna,

    Can you please provide all the links related to university courses because we have many modules in course.

     

    thanks,

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    Maryna Ivashchenko

    Hi Aravind,


    There is no possibility to provide a link to a lesson, only to a course. But as soon as you open the course, you can quickly navigate to the needed lesson. Please see a screenshot below:

     

    Kind regards,

    Maryna Ivashchenko

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