Cannot access the license file

Hello support,

 

i need help why i can't use ABBYY FormReader 6.0.2. I have the HW ikey on the servers, I am attaching the license manager below.

 

I keep getting the error message "Cannot access the license file" and "Cannot open/read service file Licinfo.dat.

 

Protection type: Hardware

 

Active license

 

--------------------------------------------------------------------------------

License File:

Serial Number: ****-****-****-****-****

Possibilities: 0x602c

                StructuredTemplates: yes

                FlexibleTemplates: no

                MultipleTemplates: yes

                Handprint: yes

                NotForResale: no

                ProhibitXMLExport: yes

                API: no

                ProhibitFormDesigner: yes

                FlexiCapture: no

End Of Work: Not set

Curr Interval Beginning: 10.10.2022;  1:0

Calendar Creation Time: 19.10.2022;  17:36

Time Interval: 30

Free Tickets: 200000

Pages Per Interval: 200000

Path To License Base: C:\PROGRAM FILES\ABBYY FORMREADER 6.0\.\LicenseBase\

Custom String:

 

Files In License Dir:

LicInfo.dat

LicTickets.dat

License File Full Name: C:\PROGRAM FILES\ABBYY FORMREADER 6.0\.\LicenseBase\LicInfo.dat

License Block File Full Name: C:\PROGRAM FILES\ABBYY FORMREADER 6.0\.\LicenseBase\LicInfo.loc

Last Error Message:

Licenses in key:

Name: Standard

Workstation possibilities: 0x1d3

                Scanning: yes

                Recognition: yes

                Export: yes

                Rules: yes

                Verifier: yes

                TemplateEditor: yes

                ISIS: no

Copies available: 6

 

 

 

--------------------------------------------------------------------------------

 

File Key Name:

 

Path To License Base: C:\PROGRAM FILES\ABBYY FORMREADER 6.0\.\LicenseBase\

Computer Information:

Computer Name: SKENER

OS version: 6.2 build 9200

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Processor type: 586.6.5898

address DWORD of *: b6a0e565

address DWORD of server SKENER: b6a0e565

Volume label: ; Volume Serial Number: 3168759509

Build Info: Build 6.0.2.543

Time is: 19.10.2022;  17:39

 

 

 

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