Hot Folder file not creating a batch in Project Setup Station

When I place a file in the hot folder, it creates a batch of the order Batch HF_ID10** which does not show up in the Project Setup station, and the file is not processed, although it moves to the processed folder, the software does not recognise it in the Project Setup station 
On importing the same file in a batch using import option, I can see the file imported to a batch and the software processes it. The batch is of the Order BatchHF_*

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  • Avatar
    Maryna Ivashchenko

    Hi Anshdeep,

    We provided the answer via the corresponding support ticket.


    Kind regards,

    Maryna Ivashchenko

  • Avatar
    anshdeep chawla

    Thanks a lot Maryna.


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