Bug: Saving PDF scrambles style assignments

I'm running into a pretty consistent problem where after processing a document (opening the PDF in the OCR Editor, recognizing, correcting OCR errors, and applying styles to correctly map headings), when I export to a new PDF file, the exported PDF's bookmarks and tag assignments don't match how they were defined in OCR Editor. When I go back to check the file in OCR Editor, I then find that the styles I assigned have been replaced with new autogenerated styles (it seems as if the document is being re-recognized and new automatic styles are being applied during the export process, instead of just exporting things as they are at that moment). If I then go back through and re-assign the correct styles and re-export the PDF, it (usually?) exports correctly. The end result is that in order to get a good export, I have to do all the remediation work, export the PDF, delete the exported PDF, re-do some of the remediation work, and export the PDF again. It would be much nicer if I could just do the work and export once.

Is this a known issue? Is there anything I can do to get around it? Or will it (hopefully) be corrected in a forthcoming update?


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    Victoria Dvornikova

    Hello Michael,

    I created a support ticket based on the reported situation. We will investigate it and inform you if it is a known issue or a bug. 


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