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No Export happens after Export Confirmation

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Written by Somya Parashar
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Hello Everyone,
I am doing ABBY Basic course and in the First Batch Creation Chapter after data verification by Senior Verification Operator , when I close the task it gets closed but in the Batches section under the Monitoring Console the status remains "Export Confirmation" rather than "Processed" and couldn't find the export happen in the folder.
Here is the path that I gave for Export in the Project Settings and also inside Document definition creation Export settings: : \\TSTSDCAPP10773\FC Releases\Export

Also is there a way to set this path in my E drive folder where I have ABBYtraining material..if yes..then how?



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    Maryna Ivashchenko

    Hi Somya,

    Thank you for your message.

    First, please note that exporting to a local drive is not supported; the destination must be a shared network folder. Only UNC paths are valid for both importing via Hotfolders and exporting. Additionally, make sure that the shared folder has both read and write permissions configured correctly. However, you can share a folder located on your E: drive with read/write access for everyone, and then use the corresponding shared UNC path in the export settings.

    Now, regarding the export issue:

    1. Please double-check that the task has disappeared from the verification stages.

    2. If the verification is fully complete but the task never reaches the export stage, check the Processing Server Monitor to ensure that the Processing Station is up and running. If the Processing Station is not running, there is no resource available to perform the export.

    If the issue persists, please reach out to the support team for further investigation.

    Kind regards,

    Maryna Ivashchenko

     

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    Somya Parashar

    Hi Maryna
    I tried chaning the path to "\\denueemnas05-cifs-01\ABBYY_Import_Test\Export" which is a Shared Network drive path but still the ExportConfirmation hasn't changed to Processed..

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    Maryna Ivashchenko

    Hi Somya,

    Please reach out to the support team so they can check your project settings: https://support.abbyy.com/hc/en-us/requests/new?ticket_form_id=360000821499

    Kind regards,

    Maryna 

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