Community

Subject: Request for Assistance or Refund

Hello,

I purchased the program, when I try to activate the program using my serial number, it says, "This serial number is already in use."

I would appreciate it if you could either help me resolve this issue 

Thank you for your assistance.

Subject: Request for Assistance or Refund

Hello,

I purchased the program,  when I try to activate the program using my serial number,

it says, "This serial number is already in use."

I would appreciate it if you could either help me resolve this issue 

Thank you for your assistance.

my order number is 255430678

I’ve sent several emails to your customer service, but I haven’t received any response and it seems they haven’t even been read.

"Isn't help@abbyy.com your customer support email?"