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FlexiCapture 12 Document Data Extraction is Identified but not filled.

I am trying to Extract Data from Arabic Language Invoice using FlexiLayout in Document Definition. The Data is Identified Correctly on FlexiLayout, but on Project Setup Station the Invoice Number is not Extracted as shown in the attachment. 

Please advise, I have this issue on Production Environment and have a huge Impact.

 

 

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4 comments

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    Dmytro Bezus

    Hi Mahmoud,

    We've created a support ticket to help you troubleshoot this issue. My colleagues will contact you additionally.

    0
  • Avatar
    Mahmoud Mostafa

    Hello ABBYY Support Team, 

    Need your urgent support on this issue.

    0
  • Avatar
    Anzhelika Fedko

    Mahmoud Mostafa, as I see, ABBYY Customer Support Team is already in touch with you.

    0
  • Avatar
    Mahmoud Mostafa

    Hello Anzhelika, 

     

    Yes, they replied yesterday, thanks for support.

    0

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