Community

Have an idea that could make an ABBYY product better? You’re in the right place!

✅ What this space is for

Use this space to:

• Suggest a new feature or enhancement to an existing one

• Share workflow gaps or unmet needs that could be solved with new functionality

• Vote or comment on ideas from other users to signal demand or add context

We review submissions regularly to track trends and feed into our product planning process.

❌ What this space isn’t for

We’re currently only accepting feature requests here. Please use the appropriate channels below for other types of input:

• Questions or troubleshooting help → Help Center

• Bug reports or unexpected behavior → Contact Support

• Private or sensitive information → Contact Support

• General feedback or questions → Post in the product-specific community area or include your comments when submitting a support ticket

📝 How to write a helpful feature request

The best feature requests are focused, relevant, and clear. Here’s a simple format that works well:

1. What feature would you like to see added or improved?
Be specific. What’s missing, and what would this new functionality do?

2. What ABBYY product is this for?
Include the product name (for example, Vantage, Timeline, FineReader PDF, FlexiCapture, etc.), and version/environment/part of the product if it’s relevant.

3. What’s the use case or problem you’re trying to solve?
Describe what you’re trying to accomplish, what’s slowing you down, or what’s not currently possible.

4. What would success look like?
Tell us what a good solution would enable for you or your team, even if it’s a rough sketch.

5. Optional: Include screenshots, examples, or mock-ups
These help clarify your idea and how it fits into your workflow.

Need a post format to copy? Use our feature request template

💬 Example of a helpful post

Title: Vantage – Add native Google Drive integration to export options

Product: Vantage

Product area: Export options

Feature request:
We’d like to export processed documents from Vantage directly to Google Drive without building a custom connector.

Use case / problem to solve:
Right now, our team has to export to a local folder and manually move files into a shared Google Drive. This adds friction, delays, and increases the chance of missed uploads.

What success looks like:
Ideally, we’d be able to configure a Google Drive destination during export setup in the project editor.

📌 What happens after I post?

• Our product and community teams regularly review feedback to identify trends, clarify needs, and prioritize future improvements.

• We may comment on your post to ask follow-up questions or let you know if similar ideas exist.

• Popular or high-impact requests are shared directly with our product managers and may be included in future roadmaps.

While we can’t promise every request will be implemented, your input plays a key role in shaping the future of ABBYY products.

Thanks for helping us build better experiences together!