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Need to reinstall Abbyy FineReader on new computer

Hi,

A couple issues:

1.) I no longer have access to an old computer on which Abbyy FineReader is installed and would like to deactivate it;

2.) I just paid for a new yearly subscription, but I'm getting "link is expired" as a message when I go to install FineReader on my new computer.

3.) NO RESPONSE when I emailed  your customer service address to fix this a couple weeks ago.

Please advise.

Laura

 

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    Maiia Chenchyk

    Hi Laura,
    You can download the distribution kit of our latest program version FineReader PDF 16 by the following link: Download links for FineReader PDF 16

    I couldn't find your request in our system, but I have created a new ticket for your query, and our support team will contact you soon. We kindly ask you to use our Customer Support portal next time if you need help with any technical issues: https://support.abbyy.com/hc/en-us/requests/new

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