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  Dmytro Bezus

  • June 26, 2024 13:11

  Hello Alexander,

  You can try to Clear Analysis Results for this document and recognize it one more time.

  

  Possibly previous document definition wasn't downloaded to the Remote Verification station.

  It is possible, that the Antivirus blocks the data reading from temp folders, so please check the whitelist:

  https://support.abbyy.com/hc/en-us/articles/360020660740-Adding-FlexiCapture-12-to-the-white-list-of-antivirus

  No 0 Yes

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