Have you click and check the view logs of the error? what does it says there?
I'm assuming that there's a batch already created so you may use that and check in Administration and Monitoring > Processing Monitor > Event logs > Filter it using the batch name.
Or the best option would be to get those logs stated above and create a ticket with the ABBYY Customer Support.
Comments
1 comment
Have you click and check the view logs of the error? what does it says there?
I'm assuming that there's a batch already created so you may use that and check in Administration and Monitoring > Processing Monitor > Event logs > Filter it using the batch name.
Or the best option would be to get those logs stated above and create a ticket with the ABBYY Customer Support.
Please sign in to leave a comment.