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Licensing for a personal account (Non-Profit)

I am a volunteer for my HOA (a non-profit). I am trying to purchase a personal license, but the screen says "it's not available in my region." I am in the United States. Why am I getting this message?

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    Nataliia Fasolia

    Hi, Cindy!

    I've created a support ticket based on your issue. A customer support specialist will get back to you shortly.

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    Nataliia Fasolia

    Hi, Paul!

    I've created a support ticket based on your issue. A customer support specialist will get back to you shortly. I also removed your comment because it’s better not to share the license number publicly. 

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