Good afternoon.
Today we paid for the 5,000-page cloud.ocrsdk package abby.
However, the payment failed because we received an error message. The money was debited from our card. Please credit the payment to our account or issue a refund.
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Hi Михаил Розыев - thanks for reaching out.
As noted in our Community Guidelines, the ABBYY Community is a space for users to connect with peers, share insights, and learn from one another. Private or account-specific requests like this are handled by our Support team so they can review the details and assist you properly. (The Community team isn’t able to review private account information.)
I’ve created a Support ticket for you, and you’ll receive an email shortly with the next steps.
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