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I can't find the characters missing for verification

Hello,

I am using the Verification Station and in some cases I can't export the document because the Confidence Level is 99%, however I can't find the remaining characters to be verified (I have all the fields visible). What could be happening?

I've attached the image with the example

Regards

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2 comments

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    Permanently deleted user
    Hello,

    Try confirming each field by hitting "enter" on them


    Regards
    Tim
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  • Avatar
    Permanently deleted user
    Thanks for your response Timur,

    I already did that (all the fields have the green background) but I still have the 99% of confidence level. Just as a comment, I have some validations rules, is there a possibility that the validations might be causing an issue?

    Regards
    0

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