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Abbyy Server idle?

In the Administration & Monitoring Console there is a sentance on the Cleanup tab:

- Expired data is checked and deleted when the server is idle.

When is the server idle?

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6 comments

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    Permanently deleted user

    Hello,

    It means no active tasks.

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  • Avatar
    Permanently deleted user

    Dear Ekaterina,

    Our server is polling 24/7 on 24 importprofiles, so it is always busy.
    How does this work then?

     

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  • Avatar
    Permanently deleted user

    Hello,

    Please clarify, if the expired data that is not removed from your complex causes any issue and if you need to delete it?

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  • Avatar
    Permanently deleted user

    Hi,

    If the data in the eventlog isn't deleted because of the server never being idle for more then a few seconds, the Abbyy database slows up and processing will fail in the end.

    We had a particular case where there was more then 3 Gb of eventlog data.
    With 8 non-clustered indexes not being rebuild accessing the data resulted in time-outs.

    We resolved this by cutting down on events to be logged.
    But there should be something like being able to schedule tasks on the processing server, so there is time for cleaning up as well.

     

     

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  • Avatar
    Permanently deleted user

    Hello,

    Please collect  AInfo (http://knowledgebase.abbyy.com/article/648) and Application and System logs:

    - Go to Control Panel -> Administrative Tools -> Event Viewer.

    - From the log tree, select the "Application" (and ”System” after that) item.

    - From the "Action" menu, select the "Save log file as..." item.

    - Save the *.evtx file, zip and send it to us

     

    ..and address the issue to the regional support

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    Permanently deleted user

    Hi Ekaterina,

    The initial question is a generic one.
    I am just curious as to how the processing server handles the cleanup in general when it is never really idle.

    The particular case I mentioned was already addressed to regional support and solved.
    Thanks for the offer though :-)

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