Access to FileStorage was denied

November 09, 2013 16:03
2

Hi.

I'm getting the following error everytime I try to modify my project using the Project Setup Station:

Error (500) Internal Server Error
Access to D:\FileStorage\ [...] was denied.
in method CFileService::HandleRequest (Save)
invoked by WORKGROUP\SRV-ABBYY$

Other than this, when I upload a new document to the Hot Folder, it is moved in the exception queue and it is not automatically sent to the Recognition stage.
It seems to be a problem related to the permissions of the FileStorage folder, but I didn't change it.
Could you help me please?

Attached you find a screenshot of the error message.

Thank you very much!
Bye.

Comments

2 comments

Mattia Martinello

November 09, 2013 16:04
Screenshot of the error message
a21b21d9-8766-4d3d-94fe-a6ba00d72716_image-71.png
0
Sushi

November 10, 2013 05:33
You don't by chance have the computer in a domain which get group policy update do you? In any case, check the NT Permissions. Make sure Network Service has read/write/modify permission to that folder and it subfolder and files.

1

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