How is Flexicapture suppossed to behave for a Database Rule when more than one record match the lookup conditions? - I have a DB rule that performs as expected, fills correctly other form's fields, but when having duplicates it blanks all fields, instead of filling them with the correct values.
Thanks for any support you can provide.
Thanks for any support you can provide.
Comments
5 comments
When program meet more than one matching record it allows user to choose the proper one. Did you see any warning like "Too many records found"?
In case duplicates it would be better to use a script rule where you can handle such issue.
I have the same problem, but when i choose the proper one and click on checking rules, i get still the same warning like "Too many records Found"
Anastasiya Nechaeva - I am getting the same error as "Shipping address must be found: Too many records found.
The customer / vendor is getting matched from the purchase orders and the record is getting pulled from the dataset, but it is not ablet pull the record for Shipping address as there might be multiple address (Shipping IDs) in the dataset. Where to add the script and what should be condition like ??
@... Hi,
More details and the project are needed to come up with the workaround for it, so I have created a ticket based on your comment. The ABBYY Customer Support Team will contact you via the ticket as soon as possible.
Best regards,
Anton
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