Occasionally respondents will mail in blank questionnaires (none of the fields are filled, no data to capture)
These blank questionnaires are processed in the same batches as filled questionnaires
It will soon be a requirement to report blank questionnaires to outgoing mail ASAP to avoid re-mailing questionnaires to respondents who do not fill them out
I would like to configure workflow to detect empty documents and send them to a separate stage or batch where their status as an empty document can be confirmed, and data about the document's respondent can be recorded
Here's what I would like:
- 1: Batches of questionnaires are imported and recognized
- 2: Fix any assembly and matching errors manually
- 3a: If less than 90% of a document's fields are empty, send document to regular verification stage where the rest of the batch can be processed normally (VS0)
- 3b: If more than 90% of a document's fields are empty, send document to a special verification stage (VS1)
- 4a: (VS0) All documents are verified and sent to the regular export stage
- 4b: (VS1) Documents in this queue are verified to be empty and the respondent data is recorded separately from VS0
If we could send empty documents to a separate batch instead of a separate verification stage that would be better