When I am using the European invoice module I am facing difficulty in adding Vendor and Business units.
1. When I added the above details in DB first, its recognizing properly. If I loaded new images which the details not in DB and its showing error and when I try to add from flexicapture from ADD record its create ID as Unknown in ID field.
How this things working. Please explain. Do I need a complete database first to process this invoice module?
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3 comments
Hello,
The “Unknown” tag means that the records have been added to database by operator. Please upgrade your database to correct recognition. For more details see the "Looking up vendors and business units in the database" in the Developer's Help
Which means, do we need a complete database of vendors and business units before processing the invoices?
Hello,
Sorry for delay with answer.
If the Vendor or Business Unit is added locally on the Verification stage, it gets [Unknown] tag in the name and is never added to the main DB. If the Vendor or Business Unit is added in the main DB then, after updating Datasets, it can be seen in the corresponding table without any [Unknown] tag. After any changes in the main DB the updates of Dataset are necessary to bring changes to the FC Invoice project.
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