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Avoid verificators reject task Answered

Hello, In the verification process we are noticing that some people reject  tasks of documents whith most number of pages and they complete the shortest ones.

There's a way to deactivate the button to avoid this action?. Any advice/suggest?

(The verificator must complete every task asigned by the system, no matter the number of pages).

 

Thank you

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4 comments

  • Avatar
    Ekaterina

    Hello,

    For your purpose, you may use On Task Reject event: Using scripts in ABBYY FlexiCapture > Scripts for processing interface events > Event handlers > On Task Reject in the Developer Help

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    Rahul

    Hi Karen Reyes,

    In that 'On Task Reject' event, you can set argument CanReject = false.


    I have one query about tasks assignment. Please let me know how your system assigns tasks to verificators? and how the verificator identifies his assigned tasks from Verification queue?

    Thanks in advance,
    -Rahul

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    Karen Reyes

    Hi, thanks both of you for the answer... by the way, how can i configure the variable in false just for a verificator estandar role (not for senior verificator)? (Now we neither can't reject a task jeje)

    Regarding assignation: We configured a new role for the verificators in wich they can't erase pages. The automatic task assignament is enable, verificators receive a document just after close task of previous one. 

    We noticed small times and documents no finished. We verify they received the document and when they saw a large number of pages they rejected tasks and just was taking the smalll documents.

     

    Greetings

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  • Avatar
    Ekaterina

    Hello,

    You may customize the operator’s permissions via UserRole object (see the Using scripts in ABBYY FlexiCapture > Scripts for processing interface events > Objects > TUserRole article in the Developer’s Help). Access to this object is obtained via Context parameter.

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