Hello,
Is there a way we can lock a particular batch to a verification operator.
For example, if an operator makes a change to a batch and decides to postpone it, it should not be available for other users.
What is the best way to achieve this?
Thanks!
Comments
3 comments
Hi,
There is button Postpone task in Verification station. User can postpone task and for some time it will not be available for other users. This postponed time is set on IIS, we are setting it usually on 120 minutes on our projects.
To set Postpone task, please refer to this link: http://help.abbyy.com/en-us/flexicapture/12/distributed_administrator/queues_operator_work
Best regards,
Vladimir
Hi Vladimir,
I'm aware of the postpone option.
I'm using the latest version of fc11 and tried postponing a batch as one user, closed the verification station and launched it as another user. I was able to make changes to the batch (document) and did not get any warning message saying that it is locked.
Am I missing something?
Thanks for your help!
Hi,
No other users can get task than user who postpone it. Our FC11 users didn't complain on Postpone tasks yet, so far it is working as intended.
I will try to reproduce your problem on my machine and will let you know if I find the reason why you face this issue.
Best regards,
Vladimir
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