today i implemented our FlexiCapture porcesses and imported my created and tested projects. There was an issue with one project: i'm extracting a customer-number out of a document - same format and position on every document. It did not work at all and i cannot explain why. Attached there are some screenshots of the extracted part. It seems that FlexiCapture doesn't even recognize that there is a character.
Is it possible, that the resolution is too low? I dont understand why most digits are recognized and others not.
Thanks a lot for your help!