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Detection of Typed Text in Positioned Frame Answered

Dear Abbyy-Experts,

We have problems detecting the content in a positioned frame. Normally the frame is used to allow handwritten entries but sometimes the entries are prefilled using Helvetica Bold font. In the attached screenshot you see two fields which are configured equally. One (blue) is recongized the other is not recognized (yellow).

Settings for the two fields is:

- Positioned Frame
- Typographic
- Hand-printed

Looking forward finding a solution.

Regards,
Michael

1

Comments

12 comments

  • Avatar
    Ekaterina

    Hello,

    To recognize your values correctly please customize your Data type on the Data tab in the Field properties window. Please see the “Specifying data types for text entry fields” article.

    0
  • Avatar
    zingix

    Hi Ekaterina,

    Thanks for your message. Can you please point me to the article?
    I do not understand how the datatype affects the recognition ...

    Regards,
    Michael

    0
  • Avatar
    Ekaterina

    Hello,

    Please find this article in the ABBYY FC11 Developer Help.

    0
  • Avatar
    zingix

    Hi Ekaterina,

    Thanks for the response. Maybe I do not understand your response correctly. But I think my question has nothing to do with field type. Or?

    Regards,
    Michael

    0
  • Avatar
    Ekaterina

    Hello,

    The chosen data type may significantly affect the recognition result - when there is a specific pattern to be matched that is set up by data type, then during Recognition the variants that match this pattern gain bonuses and are more likely to become the final result.

    Please send us your project and samples images if this solution does not help.

    0
  • Avatar
    zingix

    Hi Ekaterina,

    Sure. I will send you the project along with the errors we are facing. How can I transfer the document to you? Please send me your mail address.

    Regards,
    Michael

    0
  • Avatar
    Ekaterina

    Hello,

    We offer  you to upload the project  and samples archived with password-protection on any file storage by your choice (for example, it may be dropbox), and then send us the link and the password by private message on this forum.

    0
  • Avatar
    zingix

    Hi Ekaterina,

    I cannot send you a private message as your inbox is full. Please send me one so I can send you the link.

    Regards,
    Michael

    0
  • Avatar
    Ekaterina

    Hello,

    Sorry for this trouble. Please repeat.

    0
  • Avatar
    Ekaterina

    Hello,

    Thank you for the project, also could you please send us the images to reproduce your issue?

    0
  • Avatar
    zingix

    Hey Ekaterina,

    Added you some sample PDFs to the shared link.

    Regards,
    Michael

    0
  • Avatar
    Ekaterina

     Hello,

    We have tried to reproduce your issue and all samples were recognized correctly. Could you please check what build number do you use and upgrade your system to the lastest one (12.0.1.530).If the problem still persists you should address this issue to the regional support because the detailed investigation of your complex is necessary.

    0

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